This is a course specifically designed for the following groups of people…

a) Those who have completed a paid for skills based Work Avenue training and have either already started or would like to work with Work Avenue in paid freelance projects with our business clients.

b) Those who would like to use their existing skills but improve on their all round communication techniques and interaction with clients.

This course will equip you with the vital soft skills needed to navigate the unique challenges of client communication.

It will cover

– Effective Questioning Techniques:
Discover how to ask the right questions to uncover your clients’ true needs and expectations.

-Understanding Different Personalities:
Gain insights into working with clients who have different personality types and communication styles.

-Managing Difficult Situations:
Develop strategies for handling challenging clients and resolving conflicts with professionalism and poise.

-Enhancing General Communication Skills:
Improve your overall communication abilities to foster clear, productive, and positive client interactions.

Join us to transform your client relationships and elevate your freelancing career with the essential soft skills that set successful freelancers apart. Don’t miss this opportunity to master the art of client communication!

Date: Monday 27th October
Time: 9:30am-1:30pm
Cost: £20
Location: Work Avenue N3

Please click here to reserve your place.